Note: The TikTok integration is a Premium integration with associated costs.
TikTok Integration Features
The TikTok integration provides these features:
Order sync.
Stock and product sync.
Despatch updates (status and tracking information).
Note: Mintsoft only supports one SKU per product on TikTok. While TikTok allows you to use the same SKU for multiple products, this isn't supported with the Mintsoft integration. Mintsoft can only update one product (SKU) on TikTok per product on Mintsoft.
Shop location restrictions
Currently, Mintsoft supports TikTok stores located in:
United Kingdom
Spain
Ireland
Add the TikTok account on Mintsoft
Click Connect then click Order Integrations.
Click the Premium tab then click Tiktok.
Click Add Account.
Configure the following options:
Client - Select the client for this integration.
Warehouse - Select the warehouse for this integration.
Channel - Select the channel to import orders through.
Active - Turn this on when you're ready to start importing orders.
Frequency (Minutes) - Set when dispatch updates synchronise back to TikTok. We recommend 15 minutes.
Sync New Products? - Turn this on to import new products created on TikTok.
Product Sync Frequency (Hours) - Set how frequently you want to sync new products. We recommend one hour.
Stock Sync - Turn this on to synchronise stock.
Stock Sync Frequency (Minutes) - Set how frequently you want the stock to sync. We recommend 15, 30, 45, or 60 minutes.
Use TikTok Sandbox? - Also referred to as Test Mode. Only turn this on if advised by TikTok or the Mintsoft Support Team.
(If using Mintsoft Listing & Pricing Engine) TikTok Unique Key - After setting up the account, you'll see a string of letters and numbers in this field. You can use this key to share a connection to a TikTok Account between Mintsoft and the Mintsoft Listing & Pricing Engine.
TikTok Shop API Version - Select the latest API version. The Legacy API version is no longer supported.
Click Add.
Click Authorise.
Log in to the TikTok shop and authorise the connection.
You must use the Owner's Account for this to work correctly.
Once back in Mintsoft, click Edit against the connection.
Select the TikTok Shop you're fulfilling for.
Click Update.
Warning: If you're upgrading the TikTok API version on an existing connection, it will reset the TikTok shop back to None. After changing the API version, check the TikTok Shop field and ensure you've selected the correct shop.
Additional TikTok resources
Below are other help guides relating to TikTok.