There may be times where a user needs to be added or removed from Access Evo. In order to do this, please follow the relevant steps below.
Deactivate a user
Within Evo, click the Members icon, then search for the relevant user.
Click the three dot menu, then click Deactivate.
Note: To deactivate in bulk, please review our deactivate users in bulk help guide.
Delete a pending user
Within Evo, click the Members icon, then click the filter icon.
Select the Include Pending check box, then click the three dot menu.
Click Delete pending member.
Reactivate a user
Within Evo, click the Members icon then click the filter icon.
Select the Include deactivated check box, then click the three dot menu.
Click Activate, then click Yes.
Ensure that you have granted the reactivated user the relevant permission, e.g. user or administrator.
Note: Reactivated users don't receive an email notification. You are able to resend the signup email as required.
How to delete a member from Evo
Deleting a user from Access Evo can only be completed via consultancy work, which is bespoke and chargeable. Please contact your Account Manager directly to discuss your options.