Overview
Courier companies may offer a variety of different services, so customers can choose among different options, depending on their budgets and needs. Within Mintsoft you can add in different Courier Service Types.
When to use Courier Service Types
Use Courier Service Types when:
Your sales channels send generic shipping tags that don't account for weight bands or specific destinations
You need to create service-level rules (such as Express, Economy, Next Day) that work across different weight ranges and destinations
You want to map multiple courier services to a single shipping tag from your order source
How Courier Service Types work
Create custom types with names that match your business needs, such as "Express", "Economy", or "International Priority"
Assign these types to orders using Courier Service Mappings
Build selection rules based on these types combined with other criteria
Example scenario
You receive orders tagged as "Express" from your sales channel, but you need to use different courier services depending on weight:
Create a Courier Service Type called "Express"
Set up one rule: Express + 0-2kg = Royal Mail Tracked 24
Set up another rule: Express + 2-30kg = DPD Next Day
Important: The Courier Service Type in your selection rule must match the Courier Service Type on the order. If you create a rule with the type "Express", it will only apply to orders that also have the "Express" type assigned.
Adding a Courier Service Type
To add a new courier service type in Mintsoft, please do the following:
Click Shipping Management then Extras.
Click Courier Service Types.
Enter a Name for the courier service type.
Next Day, Express, Economy, Standard, etc.
Turn the Active toggle to ON.
Finally, click Create.
Once added it can be assigned to a Courier Service.
Note: You cannot add courier service types in bulk, only manually.
Activating/ Deactivating a Courier Service Type
Once a courier service type has been added it cannot be deleted, instead it can be deactivated if no longer needed:
Note: Please ensure that the type is not being used by any active courier service, as this can cause issues if it is deactivated while in use.
Click Shipping Management then Extras.
Click Courier Service Types.
Click Deactivate next to the courier service type you no longer need.
Made a mistake? Click Activate to make the courier service type active again.