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FedEx - Error Code 3049 / Error Code 3422

Tom Higgs avatar
Written by Tom Higgs
Updated over a month ago

This error (Unable to Create Shipment:Notification no. 0 Severity: ERROR Code: 3049 Message: Recipient Postal Code not found Source: shipNotification no. 1 Severity: ERROR Code: 3422 Message: International Importer of Record - Postal Code not found Source: ship) typically occurs when the Postcode listed on the order is incorrect/ missing when creating a FedEx shipment.

To resolve this issue, please check and update the order by following the steps below:

  1. Click Orders then Overview.

  2. Find the affected order.

  3. Click Actions then Details.

  4. Within the Details tab, check the PostCode field is populated with the correct postcode.

  5. Click Save.

  6. Click Orders then Overview.

  7. Find the affected order.

  8. Click Actions then Pick Order.

  9. Generate the shipment.

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