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Revert order status to NEW

Written by Tom Higgs

If you need to change the order status of an order, you are now able to do this if you have the following permission "AdminEditOrderStatus".

  1. Go to Orders Overview.

  2. Find the affected order.

  3. Go to Actions, Details.

  4. Scroll down to the Order Status, and amend it to the relevant status.

  5. Click Save.

Important: If you move an order from Invoiced back to a status before you will need to manually invoice the order.

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