Errors can include
An Error Occurred when attempting to: When Creating DeutschePost Shipment! API Error:{"messages":["items[0]: Please provide only 6, 8 or 10 digits, with max. one leading zero."]} Error:The remote server returned an error: (422) Unprocessable Entity.
An Error Occurred when attempting to: When Creating DeutschePost Shipment! API Error:{ "messages" : [ "items[0]: Please provide only 6, 8 or 10 digits, with max. one leading zero." ] } Error:The remote server returned an error: (422).
If you are getting one of the following errors, listed above when shipping with Deutsche Post please check the following:
The address where the order is going to, pay close attention to the Post Code and any non-English symbols.
The error can be caused by a formatting issue with the address for example Deutsche Post requesting the address in a different way to how it's being sent to them.
The Commodity Code against the product(s).
Note: You can use the following Gov.UK site to review the Commodity Codes.
If you have checked this and still getting an issue please speak with the Mintsoft support team or raise a support ticket.