Prerequisite - Obtaining credentials
Please contact your DHL eCommerce EU Account Manager to acquire credentials, this is required prior to adding the account on Mintsoft.
Setup the connection in Mintsoft
Once you have the Credentials from your DHL eCommerce EU Account Manager, the connection can be configured within Mintsoft:
Click Connect then Courier Integrations.
Next, Click DHL eCommerce EU.
(3PL Only) Select the Client.
Set the Warehouse (Can be set to All).
Set the Channel (Can be set to All).
Enter the Customer Identification (EKP) and if applicable, Customer Pricing Reference.
Set TestMode, if the connection is in the testing phase with sandbox credentials.
Then click Save.
DHL Connect Light via eCom
Connect Light via eCommerce EU services provides a shipping solution to over 220 countries up to a weight of 2kg. See "Service Codes" below on how to configure the service codes.
DHL Globalmail (GMB) and Manifesting
DHL Globalmail is an international mail service for DHL Express customers. This is based on the connect light service above but parcels are shipped to a Deutsche Post Mail Terminal via the DHL Express network and therefore need a DHL Express Airwaybill (AWB) created at the end of the day.
If you are using this Globalmail service, then you must configure our Courier Service Code with "Globalmail".
Once shipments have been created, they will need to manifested daily to transmit the data to DHL. To obtain a manifest, please do the following:
Click Connect then Courier Integrations.
Next, click DHL eCommerceEU, finally click Manifests.
Note: The manifest process is only for the Global Mail codes.
Service Codes
If you want to use Global Mail the Courier Service Code, Code field needs to be set to:
Globalmail
You can then set the Courier Service Code, Service field to either:
connect.light.parcel
connect.light.mail
Extra Codes
When setting up the courier service codes, you will have the option to configure additional extra codes. Please see below:
ExtraCode1: SimpleFeature (default is "untracked")
Accepted values- tracked and untracked.
ExtraCode2: Dimension override
Example- (format: "12;12;20" = length;width;height)
ExtraCode3: Export Reason
Example: CommercialGoods
Accepted Values: CommercialGoods, CommercialSaleOfGoods, Documents, FreeUsage, Gift, GoodsForTesting, MixedContent, Other, ProductSample, RepairReturnGoods, ReturnedItems, UnwantedCommercialReturnGoods, WarrantyReturnGoods.
ExtraCode4: Incoterms (default is DAP)