The Connect Overview page is your central dashboard for viewing and managing all integration connections across your Mintsoft account. Monitor integration health, manage connection settings, and maintain healthy data flow between Mintsoft and your connected business systems from one location.
Accessing Connect Overview
To access the Connect Overview page:
Click Connect in the main navigation menu.
All integration connections across your account will be displayed.
Note: If you have specific integration permissions, you may navigate directly to Connect then Connect Overview.
Understanding What Connect Overview Displays
The Connect Overview page shows all integration connections across your account, organised into four main categories:
Orders
E-commerce platform connections that import orders, sync products, and update inventory levels. These integrations pull orders from your sales channels into Mintsoft for fulfilment. Examples include Shopify, Amazon, eBay, Magento, BigCommerce, and PrestaShop.
Courier
Shipping service connections that generate shipping labels, track parcels, and update delivery statuses. These integrations handle the physical dispatch of your orders.
Accounting
Financial system connections that export order data, invoices, and transaction records to your accounting software for bookkeeping and financial reporting.
Warehousing
External warehouse management system connections for third-party fulfilment centres, automated storage systems, or multi-location inventory management.
Information Displayed for Each Connection
Each connection entry shows:
Client name – Which sub-account owns this integration.
Connection badge – Visual logo identifying the integration platform.
Connection Type – Category (Orders, Courier, Accounting, or Warehousing).
Connect Type – Specific platform name (e.g. Shopify, DHL, Xero).
Warehouse – Associated warehouse location (if applicable).
Active status – Whether the connection is currently enabled (✓) or disabled (✗).
Channel – Sales channel assignment for order routing.
Last Updated – Timestamp of the most recent configuration change.
Last Updated By User – Who made the most recent modification.
Actions – Dropdown menu with connection-specific options.
Filtering and Searching Connections
The Connect Overview page provides multiple filtering options to help you locate specific integrations quickly.
Connection Type Filter
Filter by integration category:
All (default – shows all connection types).
Orders.
Courier.
Accounting.
Warehousing.
Note: Available filter options depend on your user role permissions. Users with granular integration permissions will only see connection types they have access to.
Warehouse Filter
Filter connections by warehouse assignment. This is particularly useful for multi-warehouse operations where different integrations serve various locations.
Channel Filter
Filter order integrations by sales channel assignment. This helps you quickly identify which integrations feed orders into specific channels.
Active Only Toggle
Enable this switch to show only active connections, hiding disabled integrations from the view.
Search Functionality
Use the search box in the top right to find connections by:
Platform name.
Client name.
Warehouse name.
Channel name.
The search applies across all visible columns and updates results in real time.
Column Visibility Control
Customise which columns appear in your view:
Click the Column visibility dropdown button.
Toggle individual columns on or off based on your preferences.
Your column selections persist across sessions, allowing you to focus on the information most relevant to your workflow.
Role-Based Access Control
Connection visibility is controlled by user permissions.
Full Access Roles
Users with AdminConnect or ClientConnect roles can view and manage all connection types.
Managing Connections
Viewing Connection Details
Click the Actions button for any connection to access available management options. Available actions vary by connection type and may include:
View/Edit integration settings.
Test connection.
View logs.
Trigger synchronisation.
Enable/Disable connection.
Delete connection.
Bulk Actions
Select multiple connections using the tick boxes in the first column. The selected count displays at the top of the table.
Note: Bulk action functionality is currently in development. Once available, you'll be able to perform actions on multiple connections simultaneously through the Bulk Actions dropdown.
Accessing the Full Integrations List
Click the Full Integration List button in the top right to access a comprehensive view of all available integration types and add new connections to your account.
Note: This button's visibility depends on your user role permissions.
Resetting Filters
To clear all active filters and return to the default view:
Click the Reset Filter button in the top right.
All filters will be cleared (Connection Type, Warehouse, Channel, Active Only, and Search), and the table will refresh to show all accessible connections.
Troubleshooting Connection Issues
Connection Shows as Inactive
If a connection displays with a red ✗ (inactive) status:
Click the Actions dropdown and select the edit option.
Review the connection settings and credentials.
Verify API keys or tokens haven't expired.
Re-authorise the connection if required.
Save changes and check if the status updates to active (green ✓).
Missing Connections
If expected connections don't appear in the overview:
Check your role permissions – you may not have access to certain connection types.
Verify the Connection Type filter isn't excluding the connections you're looking for.
Check the Active Only filter – inactive connections are hidden when this is enabled.
Use the search function to locate specific connections by name.
Contact your account administrator if you believe you should have access to missing connections.
Cannot Modify Connections
If action buttons are unavailable or you cannot edit connections:
Verify you have the appropriate admin or client role permissions.
Check if the connection is locked due to active synchronisation processes.
Ensure you have access to the specific client account that owns the connection.
Contact your system administrator to request additional permissions.
Monitoring and Maintenance
The Connect Overview page is your command centre for integration management. Regular monitoring helps you:
Ensure all critical integrations remain active.
Identify connections that haven't been updated recently.
Audit which integrations are assigned to specific warehouses or channels.
Track which team members are making configuration changes.
Maintain healthy data flow between Mintsoft and your connected business systems.
For integration-specific troubleshooting and setup guides, refer to the individual integration help articles in the Integrations collection.