The AddReworkItem order rule action will add a rework item to an order based on set conditions. Please note that each order rule can only have one rework item assigned. If you need to apply multiple items, you will need to create separate rules for each one.
Prerequisite - Adding Rework Items
If you need to create a new rework item, please follow the steps outlined in the Rework Items article.
Setting up the order rule
For the Param field, you must put the Rework Barcode semicolon then the Quantity e.g. Barcode;2.
Only one rework item per order rule can be added, if you need to include additional rework items, you must create multiple order rules.
Example - Add rework based on items
You want to add a product based on the items within the order.
Action: AddReworkItem.
Param: [Rework Barcode];3
OrderRuleConditions -
Field: OrderItemProductSKUS.
Operator: Contains.
Value: SKU-123.